Refund policy

At AromaGo™, we stand by the quality of our products and your satisfaction is our priority.

Returns & Refunds

• If your AromaGo™ diffuser arrives damaged or defective, please contact us within 7 days of receiving your order.

• We will replace the product or issue a full refund once the issue is verified.

• To be eligible, the product must be unused and in its original packaging.

• Refunds will be processed via the original payment method within 5–7 business days after we receive the returned item.

Non-Refundable Items

• Opened essential oil bottles (for hygiene reasons)

• Items damaged due to misuse or accidents

✨ We strive to make returns simple and stress-free because your satisfaction matters.